Small Engine Repair / Field Services
AI-powered voice agent that handles all inbound customer calls — answering FAQs about services, hours, and pricing, performing real-time repair job status lookups via HousecallPro, and escalating to shop staff when human assistance is needed. Provides 24/7 support with after-hours voicemail routing.
Reduced staff time spent answering repetitive phone calls. 24/7 customer support for status checks and FAQs. Scalable architecture ready for future capabilities like appointment scheduling and SMS confirmations.